D&F Plumbing, Heating and Cooling

650 NE Holladay St #1600, Portland, OR 97232, USA

About D&F Plumbing, Heating and Cooling

4.3 / 5

from reviews

Is this your business?

    Theresa Valls
    -
    June 19, 2025

    When you live in a 1906 house, there can be some surprises. We've always called D&F when we needed a fix. But today we're facing the big one--a trouble with the lines that empty the water. Even though I know it's going to be a big, expensive fix, I'm so glad it's these guys who are the ones on the job. From dispatch (last night), she worked with me to schedule it to avoid an emergency call. Then Jason (super nice dude) arrived at first thing today. He talked us through the assessment stage--and gave us a information that he might find and what would happen based on difference outcomes. After he fully diagnosed the issue (it's a biggie), he's arranging to have their best guys and an apprentice on the job first thing tomorrow. (Go Union!) So even though this is bummer, living in a wonderful old house is the best. Five stars to Jason, and the whole crew at D&F.

    Matthew Mickey
    -
    May 13, 2025

    Very recently had a fixture replacement completed and couldn't be happier. There was a wait for the non-standard fixture, but all of that was explained and clearly understood - once it arrived, installation was nearly immediate (would have been sooner if my own schedule had allowed). From the consultation to the installation, Frankie made sure everything went smoothly. Practical Items: Of the 3 bids I sought for this job - D&F was the most transparent and friendly. There weren't any hidden fees, etc... And while they weren't the lowest price option, the service and presentation ultimately sold me.

    Donna Pruzin
    -
    May 27, 2025

    Had an emergency surprise over the 3-day holiday weekend and Jason Reid from D&F was there first thing Tuesday morning to confirn a water line leak. He was great in explaining details in a way that I could understand. I got a quote before he left and coordinated having the work done. Really happy that D&F is able to get a crew out in the morning to begin the work. Outstanding customer service all the way, beginning with my initial call, then Jason's testing and quote, and then receiving a follow-up call from Jasmine that afternoon confirming the schedule for the next day appointment and final work on Friday.

    Lisa Lum
    -
    May 29, 2025

    Making an appointment was the easiest and most fun I’ve ever had when having to deal with an unpleasant situation. The gals were friendly and helpful. Both walked me through the process and left me feeling very comfortable with what to expect. They are a family owned business who have been around a long time, and when they were explaining their company, you could tell that they were talking about a service they believed in and not just a business. Frankie came out first thing so I didn’t have to wait all day, and took care of the problem quickly. He honestly explained options and helped me come to a decision. He was pleasant and engaging. Finished the job faster than I expected and now I can move forward with the next step. Hopefully this will be a one time experience, but if I ever need plumbing services, I know who to call.

    Corey Pollock
    -
    May 21, 2025

    Beware of this company! They charge $499.00 before services are rendered! Guy came out to find a leak i have (come to find out they are not a leak finding company check other reviews) he walked around and looked at one of my faucets then walked and looked at the next one and so on! He next went to his truck to take a break it looked like. He then returned to look at the first faucet again, he continued to walk around like he was lost! Again, time to take a break and head to his truck where he hung out! Not at anytime did I see any water detecting equipment! After that break, he went back to look at another faucet then walk around! And again break time! The lady at the office stated that it needed to be very quite because his equipment was very sensitive! Never saw that equipment EVER! Note: I have this on my video attached to my house! Again, after another walk around, he went back to his truck. The guy came out of his truck and said he need to charge the line and to do that he needs to charge me a additional $1300.00! $1300.00? Huh? I thought I had already paid for this service! Since i declined he said I should just turn on and off valve manually if I need water! Huh? He had a i-pod in his hands and asked me to sign it to prove he was here, so I did. He sent me a receipt via email, my signature stated that basically I was a satisfied with his work! The screen was completely blank! Total scam! That's how they get you! This company is a scam! They send out someone that pretends to know what they are doing then asks for more money, if you decline, to cover there rearend they have you sign a blank screen telling you "its just stating they were there" I should of read the reviews first! Update, found another guy. He came out found the leak and it took one hour and twenty minutes to fix! The cost was $60.00! Now what's that tell you?

    D&F Plumbing, Heating and Cooling

    Our Address

    650 NE Holladay St #1600, Portland, OR 97232, USA

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